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  • info@gamemarty.com

Privacy Policy, Refunds, Returns & Shipping Policy

🧾 Privacy Policy for [Gamemarty]

Last Updated: [12/11/2025]

At [Gamemarty], accessible from [gamemarty.com], we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and protect your information when you use our website, services, and purchase our digital products (such as games, gift cards, or downloadable content).

By using our website or purchasing our products, you agree to the terms of this Privacy Policy.


1. Information We Collect

We may collect the following types of information:

a. Personal Information

When you register, make a purchase, or contact us, we may collect:

  • Full name

  • Email address

  • Billing address

  • Phone number

  • Payment information (processed securely through third-party providers)

  • Account login details (if applicable)

b. Non-Personal Information

We may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and time spent on the site

  • Referring website or search engine


2. How We Use Your Information

We use the information we collect to:

  • Process and deliver your digital purchases (e.g., activation codes, downloads, etc.)

  • Provide customer support and order confirmations

  • Send account or service-related notifications

  • Improve our website and user experience

  • Detect and prevent fraud or unauthorized transactions

  • Comply with legal and regulatory obligations

We do not sell, rent, or trade your personal information to third parties.


3. Payments and Security

All payments for digital products are processed securely through trusted third-party payment gateways such as PayPal, Stripe, or other providers.
We do not store your full credit card information on our servers.

Your data is transmitted over secure (HTTPS) connections and stored using encryption and modern security measures to protect it from unauthorized access.


4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Remember your preferences and login sessions

  • Improve website functionality and analytics

  • Provide personalized recommendations

You can manage or disable cookies in your browser settings, but some parts of our site may not function properly without them.


5. Email Communication

By subscribing to our newsletter or making a purchase, you may receive:

  • Order updates and confirmation emails

  • Promotional offers or updates about new digital products

You can unsubscribe from marketing emails anytime by clicking the “unsubscribe” link in our emails.


6. Third-Party Services

We may use third-party tools and integrations, such as:

  • Analytics tools (e.g., Google Analytics)

  • Payment processors (e.g., PayPal, Stripe)

  • Email marketing platforms (e.g., Mailchimp, SendGrid)

These providers have their own privacy policies that govern how they handle your data.


7. Data Retention

We keep your personal information only as long as necessary to:

  • Fulfill your orders

  • Resolve disputes

  • Comply with legal obligations

  • Maintain accurate business records

Once no longer needed, data is securely deleted or anonymized.


8. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Request correction or deletion of your data

  • Withdraw consent for marketing communications

  • Request a copy of your data in a portable format

To exercise these rights, contact us at [your contact email].


9. Children’s Privacy

Our website and digital products are not intended for children under 13 years old. We do not knowingly collect data from minors. If you believe your child has provided personal information, please contact us immediately.


10. International Users

If you access our site from outside [Your Country], your data may be transferred to and processed in [Your Country], where privacy laws may differ from your own. By using our services, you consent to such transfers.


11. Changes to This Privacy Policy

We may update this Privacy Policy occasionally. Updates will be posted on this page with a revised “Last Updated” date. We encourage you to review it periodically.


12. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:

📧 Email: [info@gamemarty.com]
📍 Address: [Nablus - street shaehd]
🌐 Website: [gamemarty.com]

__________________________________________________________________________


🚚 Refunds, Returns & Shipping Policy

Last Updated: [12/11/2025]

At [Gamemarty], we value your satisfaction and strive to provide a smooth and transparent experience when purchasing our games, gift cards, and digital or physical products.
Please read our policies carefully before making a purchase.


🕹️ 1. Digital Products (Games, Gift Cards, Activation Codes, Subscriptions)

a. No Physical Delivery

All digital products are delivered electronically via email or your user account dashboard.
You will receive your activation code, download link, or digital key shortly after successful payment confirmation.

b. Refund Eligibility

Because digital items are instant delivery and non-returnable, we generally cannot offer refunds once a product key, code, or file has been sent or downloaded.
Refunds will only be issued under these conditions:

  • The product key/code has not been used, activated, or redeemed.

  • You received a defective or invalid key/code that cannot be replaced.

  • You were charged twice for the same order.

  • Your purchase was made by error and the key has not yet been delivered (case-by-case).

⚠️ Note: Refunds are not available if the key/code has been viewed, downloaded, or activated — even if it hasn’t been used successfully on your device.

c. Refund Procedure

To request a refund:

  1. Contact our support team at [info@gamemarty.com] within 7 days of purchase.

  2. Provide your order number, email address, and reason for refund.

  3. We will review your request and respond within 2–5 business days.
    If approved, refunds will be issued to your original payment method.


📦 2. Physical Merchandise (If Applicable)

If you purchase physical items such as merchandise, accessories, or collectibles, the following applies:

a. Shipping Time

  • Orders are processed within 1–3 business days after payment.

  • Standard delivery typically takes 7–14 business days, depending on your location.

  • You’ll receive an email with tracking details once your order is shipped.

b. Return Conditions

We accept returns for physical products within 14 days of delivery if:

  • The item is unused, undamaged, and in its original packaging.

  • You provide a receipt or proof of purchase.

Items that are used, damaged, or missing parts due to reasons not caused by us are not eligible for return.

c. Return Process

  1. Email [info@gamemarty.com] with your order number and reason for return.

  2. Wait for a return authorization and shipping instructions.

  3. Once we receive and inspect the returned item, we’ll notify you about your refund or replacement.

🚫 You are responsible for return shipping costs unless the item was defective or incorrect.


💳 3. Refund Processing Time

Once your refund is approved:

  • Credit card or PayPal refunds usually take 3–7 business days.

  • Bank or wallet refunds may take up to 10 business days, depending on your payment provider.


⚠️ 4. Exceptions (Non-Refundable Items)

The following purchases are non-refundable and non-returnable:

  • Digital downloads or game keys once delivered

  • Gift cards or prepaid codes

  • Subscriptions or time-based services after activation

  • Discounted or clearance items


🔐 5. Fraud or Abuse

We reserve the right to deny refunds or suspend accounts in cases of:

  • Repeated refund requests for delivered products

  • Abuse of promotional offers or keys

  • Suspected fraudulent transactions


📬 6. Contact Us

If you have any questions or issues with your order, please contact our support team:

📧 Email: [info@gamemarty.com]
🌐 Website: [gamemarty.com]
📍 Address: [info@gamemarty.com]

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